Steps:

  1. Identify the product(s) you want to buy by using the filter options, sort or search.
  2. Select the desired size, color and quantity for the article you want to buy.
  3. Add the product in the cart.
  4. In case you finished selecting the wanted products you can proceed by clicking on “check out” button.
  5. Update your billing information and shipping address, if necessary. These details are needed for us to issue the invoice which you will receive it along with the ordered products.
  6. Select the payment  method: cash on delivery, payment order after bank transfer or credit card
  7. Place your order

 

After placing your order, you will receive an informing email from comenzi@colibrikids.ro with the following details: order reference, the products ordered, the quantity for each product and to total amount you have to pay. The price of products and/or services is in RON/LEI and it includes VAT.

 

A ColibriKids sales agent will contact you to confirm your order.

  • Orders placed until 14:00 will be confirmed on the same day, except for Saturdays and Sundays or legal holidays.
  • Orders placed after 14.00 will be confirmed the following day, except for Saturdays and Sundays or legal holidays.
  • Orders placed on Friday after 14:00, on Saturdays, Sundays or legal holidays will be confirmed during the next business day.

 

The manufacturing process lasts between 3 to 5 business days after we confirmed with you the final order. We will e-mail you the following status details: 1. Order registered; 2. Final confirmation with you regarding the order; 3. Shipping confirmation.

 

In exceptional cases, ColibriKids can contact you by phone to clarify the necessary details.

If you have any questions regarding the online ordering procedure, you can contact us at any time by phone +40 730 811 111 or email us at comenzi@colibrikids.ro.

The ColibriKids team is available for any additional questions or information from Monday to Friday from 9.00 AM to 6.00 PM.

 

*Please note that product shades may vary slightly depending on the monitor and resolution of your display.